Hewlett Packard – HP Poly 1yr Poly+ Onsite Trio 8800 (P23450SI114)
This product includes comprehensive maintenance and support for one year. It covers parts and labor, and provides on-site assistance.
Maintenance and Support
- Extended Service Agreement - parts and labor - 1 year
- Technical Support - telephone assistance - 1 year
- Response time: 30 minutes
- Availability: 24 hours a day / Monday - Sunday
- Severity Level: 1
- Technical Support - telephone assistance - 1 year
- Response time: 1 hour
- Availability: 24 hours a day / Monday - Sunday
- Severity Level: 2
- Technical Support - telephone assistance - 1 year
- Response time: 2 hours
- Availability: 24 hours a day / Monday - Sunday
- Severity Level: 3
- Technical Support - email assistance - 1 year
- Availability: 24 hours a day / Monday - Sunday
- Technical Support - online support - 1 year
- Availability: 24 hours a day / Monday - Sunday
Software Updates
- New version updates - 1 year