Hewlett Packard – HP 4y Active Care NBD ONS ADP NB HW Supp (U50XYE)
This product represents the HP 4 year Active Care NBD On-Site Delivery and Installation Hardware Support agreement (U50XYE) for HP Chromebooks.
Key Features
- Sopimusaika (Contract Duration): 4 vuotta (4 years)
- Vasteaika (Response Time): Seuraava arkipäivä (Next business day)
- Huollon saatavuus (Maintenance Availability): 9 tuntia päivässä / 5 päivää viikossa (9 hours per day / 5 days per week)
- Tapaturmavahinkojen kattavuus (Accidental Damage Coverage): 4 vuotta (4 years)
This agreement includes comprehensive hardware support and extended protection for HP Chromebooks. It provides on-site service, remote diagnostics, and software updates, alongside accidental damage coverage.
Technical Support Details
- Laajennettu palvelusopimus - osat ja työ (Extended Service Agreement - Parts & Labor): 4 vuotta (4 years)
- Tekninen tuki - etädiagnoosi (Technical Support - Remote Diagnostics): 4 vuotta (4 years)
- Tekninen tuki - laiteohjelmiston etäpäivitys (Technical Support - Remote Device Firmware Updates): 4 vuotta (4 years)
Remote diagnostics and firmware updates are included for enhanced support and efficient troubleshooting.
Compatibility Information
Designed for the following HP Chromebook models:
- HP Elite c640 G3 Chromebook Enterprise
- HP Pro c640 Chromebook, c640 Chromebook Enterprise, c640 G2 Chromebook, c640 G2 Chromebook Enterprise
- c645 Chromebook, c645 Chromebook Enterprise, c645 G2 Chromebook Enterprise